{"id":1505,"date":"2019-05-06T13:08:32","date_gmt":"2019-05-06T11:08:32","guid":{"rendered":"https:\/\/blog.topsolid.fr\/how-topsolid-supports-you-throughout-the-process-of-using-your-cad-cam-software\/"},"modified":"2026-09-29T15:20:22","modified_gmt":"2026-09-29T13:20:22","slug":"how-topsolid-supports-you-throughout-the-process-of-using-your-cad-cam-software","status":"publish","type":"post","link":"https:\/\/blog.topsolid.com\/en\/how-topsolid-supports-you-throughout-the-process-of-using-your-cad-cam-software\/","title":{"rendered":"How TOPSOLID supports you throughout the process of using your CAD\/CAM software"},"content":{"rendered":"

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From its implementation to its handling, the roll-out of a CAD\/CAM software within the company is a major project, which requires the mobilization of human resources over time. Aware of this central issue, TOPSOLID places support and proximity to its customers at the heart of its value. In doing so, the CAD\/CAM software solution publisher enables the company to overcome the obstacle of complexity inherent in the implementation of tools that are essential to its development. The company makes sure that its project is completed more quickly. How does this proximity translate? How does TOPSOLID support TopSolid users in the long term? Explanations.<\/em><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_gallery gallery_ids=”1336″ fullwidth=”on” _builder_version=”4.16″ max_width=”90%” module_alignment=”center” global_colors_info=”{}”][\/et_pb_gallery][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_gallery gallery_ids=”1304″ fullwidth=”on” _builder_version=”4.16″ module_alignment=”center” global_colors_info=”{}”][\/et_pb_gallery][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_gallery gallery_ids=”1320″ fullwidth=”on” _builder_version=”4.16″ title_font=”||||||||” max_width=”95%” module_alignment=”center” global_colors_info=”{}”][\/et_pb_gallery][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ custom_padding=”25.4063px|0px|0|0px|false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n

Support starting from the preliminary phase of the CAD\/CAM project<\/h2>\n

\u00a0<\/h2>\n

\u00a0A CAD\/CAM project is carried out in several stages. In advance, the company defines its objectives and establishes its specifications in order to choose the most suitable solution. This step can be difficult for the company: what are the business specificities to be taken into account when choosing the software? What features are required to get the maximum benefits from the tool? Managers do not necessarily have an outside perspective of their business, nor do they necessarily have an in-depth knowledge of the workings of CAD\/CAM software.<\/span><\/p>\n

This is why TOPSOLID deploys its teams to your company even before choosing a software.<\/p>\n

A sales representative and a specialized technician will have a meeting with you in order to identify the technical and economic constraints related to your project and\/or business, and will therefore explain your technical requirements.<\/span><\/p>\n

Your technical requirements and the necessary budget are then evaluated.<\/p>\n

At the end of this meeting, a second meeting is organized at your location in order to make a customized presentation to your teams. The demonstration\/presentation is adapted according to the requirements jointly determined during the first meeting. You are able to make an informed decision when choosing your tool by discovering how it works and the benefits of a customized solution for your company’s needs.<\/p>\n

Installing a CAD\/CAM software is a long-term investment, therefore it is essential to choose the most suitable solution: this is what TOPSOLID allows you to do thanks to its support and personalized advice starting from the preliminary stage of your project.<\/p>\n

\u00a0<\/span><\/p>\n

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Certified training for your teams in our TOPSOLID agencies<\/h2>\n

Each TopSolid offer includes a comprehensive training course provided to your users at a TOPSOLID agency. The publisher of TopSolid products has at least five agencies in France, for\u00a0 beneficial geographical proximity. Paris, Nancy, Nantes, Lyon or Toulouse: you can deploy your training teams in the agency of your choice.<\/p>\n

TopSolid training courses are recognized by the French State and are saved in the CNCP inventory<\/a>. Being holders of recognized certification, your teams have significant added value and firmly expand their field of expertise. The company is reaping considerable benefits.<\/p>\n

Do you have specific constraints? TopSolid course instructors can travel to your location: a dedicated consultant will visit your company directly for whatever period of time is required to successfully deploy and configure your solution and at the same time, ensure that your teams are efficiently trained.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n

Expert advisers available by telephone to answer any question<\/h2>\n

Holder of a CAD\/CAM software license, you can benefit from unlimited customer support for a minimum period of 6 months via the TOPSOLID hotline. You can therefore benefit from direct and priority contact with professionals based in France: thanks to a competent and responsive customer service, able to individually monitor your portfolio, you are supported in the initial stages of the implementation of your CAD\/CAM solution. This form of telephone support is reassuring: the teams using the TopSolid tools know that they can rely on experts if ever there are any questions, doubts or difficulties whatsoever.<\/p>\n

Your project is implemented in the best conditions, quickly and efficiently.<\/p>\n

\u00a0Please note: using the hotline services is an opportunity for TOPSOLID to identify the recurring problems of its customers. TopSolid products can therefore be regularly updated and improved in line with the requirements and needs of users expressed during their conversations with customer service representatives. Thanks to its close relationship with customers, TOPSOLID is able to offer even more efficient and better adapted solutions.<\/em><\/p>\n

\u00a0<\/h2>\n

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Une maintenance sur toute la dur\u00e9e de votre licence CFAO pour une proximit\u00e9 \u00e0 long terme<\/h2>\n

Vous avez la possibilit\u00e9 d\u2019opter pour un contrat de maintenance sp\u00e9cifique. Votre acc\u00e8s \u00e0 un support client d\u00e9di\u00e9 est illimit\u00e9 pendant toute la dur\u00e9e de votre contrat de licence. Ce contrat vous donne \u00e9galement acc\u00e8s \u00e0\u00a0 chaque nouvelle version du logiciel garantissant ainsi la p\u00e9rennit\u00e9 de votre investissement.<\/p>\n

\u00a0En parall\u00e8le, TOPSOLID vous offre un acc\u00e8s aux nouvelles formations indispensables dans le cadre de l\u2019\u00e9volution des logiciels CFAO et ERP TopSolid. Chaque ann\u00e9e, faites profiter vos utilisateurs d\u2019une formation certifiante.<\/p>\n

\u00a0TOPSOLID est le seul acteur du march\u00e9 \u00e0 proposer une solution int\u00e9gr\u00e9e de mod\u00e9lisation (CAO), de fabrication (FAO) et de gestion (ERP) via ses produits TopSolid. Au-del\u00e0 d\u2019une expertise m\u00e9tier approfondie, TOPSOLID d\u00e9veloppe au quotidien sa relation de proximit\u00e9 avec le client. Cet atout est indispensable \u00e0 l\u2019\u00e9volution des logiciels CFAO conform\u00e9ment aux besoins des utilisateurs. En accompagnant ses clients sur le terrain et en offrant un service de conseil personnalis\u00e9 dans toutes les phases de la mise en \u0153uvre de leur logiciel CAO\/FAO\/ERP, TOPSOLID se distingue. C\u2019est pourquoi des entreprises toutes envergures confondues lui font confiance et lui confient leurs projets depuis plus d\u2019un quart de si\u00e8cle. De la PME au grand groupe, chaque entreprise a beaucoup \u00e0 gagner \u00e0 mettre en place en interne des outils innovants. TOPSOLID vous permet d\u2019y acc\u00e9der. N\u2019h\u00e9sitez pas \u00e0 d\u00e9couvrir un aper\u00e7u des clients qui nous font confiance<\/a>.<\/p>\n

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TopSolid CAD\/CAM Product Range<\/strong><\/span><\/p>\n

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From its implementation to its handling, the roll-out of a CAD\/CAM software within the company is a major project, which requires the mobilization of human resources over time.\u00a0Aware of this central issue, TOPSOLID places support and proximity to its customers at the heart of its value. In doing so, the CAD\/CAM software solution publisher enables the company to overcome the obstacle of complexity inherent in the implementation of tools that are essential to its development. The company makes sure that its project is completed more quickly. How does this proximity translate? How does TOPSOLID support TopSolid users in the long term? 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